Privacy Policy

Introduction

Welcome to Safety Courses LMS ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://iosafety.us (the "Site") and use our services, including our online safety training courses, OSHA certification programs, and related educational services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services. By using our Site and services, you consent to the collection and use of your information as described in this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Site, enroll in courses, express an interest in obtaining information about us or our products and services, participate in activities on the Site, or otherwise contact us.

Personal Information Provided by You

• Name, email address, phone number, and mailing address
• Billing information (payment card details, billing address) - processed securely through our payment partners
• Professional credentials, employer information, job title, and industry
• Course enrollment history, certification records, and exam scores
• Username and password for your account
• Communication preferences and feedback

Information Automatically Collected

• Log and usage data (IP address, browser type, operating system, access times)
• Device information (mobile device identifiers, screen resolution)
• Cookies and similar tracking technologies
• Course progress and learning analytics

How We Use Your Information

We use the information we collect for various business purposes, including:

• To Provide and Manage Your Account: Create and manage your user account, process course enrollments, and issue certificates.
• To Deliver Educational Services: Provide access to course materials, track your progress, administer exams, and issue certifications.
• To Process Payments: Complete transactions for course enrollments and certification fees.
• To Communicate With You: Send administrative information, course updates, certification reminders, and respond to inquiries.
• To Improve Our Services: Analyze usage patterns, enhance course content, and optimize user experience.
• To Comply with Legal Obligations: Maintain records as required by regulatory bodies for certification providers.

Legal Basis for Processing (For GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Contract Performance: To fulfill our obligations under your course enrollment agreement.
• Legitimate Interests: To improve our services, prevent fraud, and ensure network security.
• Legal Obligations: To comply with record-keeping and certification requirements.
• Consent: For marketing communications and optional data collection.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our platform (payment processors, hosting providers, email services).
• Certification Bodies: When required for official OSHA certification verification and record-keeping.
• Employers (with your consent): If your course is sponsored by your employer, we may share progress reports and certification status with your consent.
• Legal Requirements: If required by law, subpoena, or government regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for basic Site functionality and course access.
• Performance Cookies: To analyze Site usage and improve performance.
• Functional Cookies: To remember your preferences and login status.

You can set your browser to refuse all or some browser cookies, but this may affect your ability to access certain parts of our Site, especially course content.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These include:

• SSL/TLS encryption for all data transmission
• Secure servers with firewall protection
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Encrypted storage of sensitive information

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Information: Retained as long as your account is active, plus 2 years after account closure for legal and audit purposes.
• Certification Records: Retained for 7 years to verify certification status and comply with regulatory requirements.
• Course Progress: Retained for the duration of your enrollment plus 1 year.
• Payment Information: Retained only as long as necessary to complete transactions and comply with financial regulations.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

For Users in the United States (CCPA)

• Right to know what personal information we collect about you
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

For Users in the European Economic Area (GDPR)

• Right to access your personal information
• Right to rectification of inaccurate information
• Right to erasure ("right to be forgotten")
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

Third-Party Websites and Links

Our Site may contain links to third-party websites, including OSHA resources, industry organizations, and payment processors. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

International Data Transfers

Our servers are located in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Site and services, you consent to this transfer.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Material changes will be notified to you via email or through a prominent notice on our Site.